Digital Banking
The digital transformation has radically changed how we manage our money, and we are proud to be at the forefront of this revolution. At Rawbank, we have heavily invested in the digitalization of our banking services to provide our clients with a convenient and secure online banking experience.
Our online banking platform allows you to access a multitude of banking services directly from your computer or mobile phone. You can make transfers, pay bills, open a bank account, apply for a loan, purchase insurance products, and much more.
By choosing Rawbank as your digital bank, you can be assured that you have chosen a bank that cares about you and is at the cutting edge of banking technology. We are here to help you achieve your financial dreams, whatever they may be.
Manage your accounts anywhere and anytime! Log in to your personal space below :
1
- Download the User Guide for Individuals
- Download theUser Guide for Corporate
- Download the User Guide for Individuals (ENG)
- Download theUser Guide for Corporate (ENG)
- Download the guide to using your bank account statement
- Download the RBO guide for Mastercard top-up
- Dowload the RBO guide on managing debit cards
- Download the Visa Direct RBO user guide
- Télécharger le user guide to tax payments via RBO.
1
- View accounts in real time
- Generation of account statements and extracts
- Exchange rate consultation
- Contact your account manager by email
- Account-to-account Transfers
- Local bank transfers in CDF and foreign currency
- International currency transfers
- Adding beneficiaries
- Mass transfers for corporate clients
- Cash availability in any Rawbank branch
- Checkbook order
- Personalizing client space
- Generating your bank account statement (RIB)
- Credit card top-up
- Mastercard activation/deactivation
- Viewing Mastercard transaction history
- Visualisation du Règlement Général des Opérations (RGO)
- Generating a copy of the Swift code MT103 (transfers)
- Activating or deactivating debit cards
- Receive PIN via SMS
- Updating card limits
- Transaction history for debit card use over a 2-year period
1
- Convenient and customizable
- A platform with several levels of input and validation to best meet your needs and internal processes
Reliable and confidential - The RBO identification system consists of a password (virtual keyboard) and a personalized login. It ensures maximum security for all connections to your bank accounts
- It ensures maximum security for all connections to your bank accounts
- Fast and efficient
- Entries, validations, and transactions are all displayed and executed in real time
The Digital Bank: A Necessary Transformation
The digitalization of the banking sector has revolutionized how clients manage their finances. Digital banking has allowed for innovative services and made banking operations faster and more accessible than ever. At the heart of this digital transformation, Rawbank positions itself as a major player in the Democratic Republic of Congo (DRC), offering a modern and convenient user experience to its clients.
Rawbank Online: A User-Friendly Digital Banking Platform
Accessible from a computer, smartphone, or tablet, this platform provides everything clients need to manage their finances from the comfort of their home. If you live in Kinshasa, visit us near the Sainte-Anne Parish or the Centenary Cathedral.
Availability and Flexibility: Stay Connected to Your Accounts 24/7
The Rawbank digital platform offers constant access to your accounts, allowing you to easily manage your finances, wherever you are in the world. Check your balance, conduct transactions, and schedule payments at any time.
Whether you're visiting the Symphony of Arts exhibition, strolling near the Exchange Tower, attending classes at the University of Kinshasa, or traveling abroad, Rawbank's digital banking is at your fingertips. Clients with busy schedules or on the move appreciate this flexibility.
The Rawbank platform provides customizable alerts and notifications to inform you in real-time about your account activity. Set up alerts for significant transactions, low balances, or upcoming payments, helping you better manage your finances. With Rawbank's digital banking, access your accounts and manage your finances flexibly, wherever and whenever you want.
Competitive Rates: A Major Advantage of Rawbank
One of the benefits of Rawbank is the ability to offer competitive rates on its banking products and services. By focusing on digitalization, the bank has been able to reduce costs and thus offer some of the most competitive rates in the DRC sector. With comparison tools available on the platform, clients can easily see how Rawbank's rates compare to those of other banks, allowing them to make informed decisions about their finances.
Rawbank's Commitment to Customer Satisfaction
At Rawbank, customer satisfaction is a priority. The bank's digital transformation has enabled it to provide a faster, more convenient, and more accessible service for managing clients' finances in the DRC. Whether at home, on the move, or near the Statue of Simaro Lutumba, Rawbank's digital banking platform is there to meet their needs.
The Digital Bank: A Vector of Development in the Democratic Republic of Congo
In addition to facilitating the management of finances, digital banking also contributes to economic and social development in the DRC. By offering accessible and competitive banking services, Rawbank encourages financial inclusion and supports local and national initiatives. For example, the bank is involved in supporting education and culture, in partnership with institutions such as the University of Kinshasa.
An Enriched Banking Experience Thanks to Digitalization
Digitalization has opened the way for new opportunities and improved banking services. Rawbank has embraced this transformation to offer its clients an enriched banking experience tailored to their expectations. The bank now offers services such as real-time account monitoring, international transfers, online account opening, and many more.
Security at the Heart of Digital Banking
Security is essential in digital banking. Aware of this issue, Rawbank is committed to protecting its clients' data and transactions. The Rawbank Online platform relies on advanced security protocols and encryption technologies, ensuring the confidentiality of information and the safety of operations.
Rawbank has implemented enhanced authentication procedures to access its online banking services. These measures include the use of complex passwords, personalized security questions, and, in some cases, unique verification codes sent by SMS or via a dedicated app.
In addition to data protection mechanisms, Rawbank regularly educates its clients on good cybersecurity practices. These tips include regularly updating software, installing antivirus programs, using secure Wi-Fi networks, and being vigilant against phishing attempts.
The Role of Digital Banking in the Congolese Economy
Digital banking also positively impacts the Congolese economy. By facilitating access to financial services for a larger number of people, Rawbank contributes to financial inclusion and economic development in the DRC. Additionally, the bank supports local entrepreneurs and sustainable development initiatives, contributing to the country's growth.
The Future of Digital Banking at Rawbank
The future of digital banking at Rawbank looks promising. The bank will continue to invest in technology and innovation to offer increasingly efficient services tailored to the needs of its clients in the DRC. The goal is to facilitate the management of finances, improve access to banking services, and contribute to the country's economic and social development.
In summary, digital banking is a revolution that allows Rawbank to position itself as a major player in the banking sector in the Democratic Republic of Congo. Thanks to its digital transformation, Rawbank offers its clients a modern, convenient, and secure banking experience, while actively participating in the development of the DRC.