Covid-19: notice to customers

Kinshasa, December 18, 2020

Following the measures taken by the government due to the COVID-19pandemic, the management of the bank informs you that as of today the opening hours of our branch network will be as follows:

  • Monday to Friday: from 8:30 am to 2:30 pm
  • Saturday: from 9:00 am to 12:00 pm

Our staff will be at your disposal in compliance with the barrier gestures. We assure you that our ATM network remains at your disposal 24 hours a day, seven days a week.

We thank you for your trust and understanding.

Let's stay safe by using digital solutions such as illicocash and RawbankOnline !

En cas de constatation d’une tentative de corruption ou d’une activité suspecte contraire à l’éthique, merci de signaler immédiatement l’incident à l’adresse [email protected] .

Tout signalement doit être fait de bonne foi et sera traité de manière confidentielle.

Aucune forme de représailles ne sera tolérée à l’encontre de ceux qui rapportent des incidents d’éthique.