Services
Assurance Travelia
The bankinsurance
Rawbank offers you the opportunity to use your trusted bank to secure your future by subscribing to insurance tailored to your needs and secure.
Travelia
En 2013, Rawbank lance le premier produit de bancassurance en RDC : TRAVELIA, une assurance liée à ses cartes bancaires internationales Visa, MasterCard et MasterCard Traveler’s, assurée par RAWSUR depuis 2020.
TRAVELIA propose deux couvertures :
- Assurance voyage
- Utilisation frauduleuse.
The advantages of TRAVELIA
- A certificate of travel insurance
- Health insurance for the entire duration of the stay
- Baggage loss coverage
- Delayed departure cover
- Coverage against fraudulent use of the card in the event of loss or theft.
*Subscription does not imply any change in the subsequent characteristics and conditions of the card.
FAQ
1- How to access Travelia insurance?
The Rawbank cards providing access to Travelia insurance are:
- Travelia Insurance
- Insurance (fraudulent use)
2- What guarantees does Travelia insurance offer?
If you are in the DRC or on the African continent, send all documents in a sealed envelope to the RAWBANK HEAD OFFICE in Kinshasa located at 12/66, intersection of Colonel Lukusa and Katanga avenues – Kinshasa/Gombe – B.P.2499 Kin 1 – DRC./
Travel assistance
*Subscription does not imply any change in the subsequent characteristics and conditions of the card.
- Issuance of a travel insurance certificate for visa applications
- Reimbursement of expenses incurred during the beneficiary's travel outside their country of residence related to
- Loss or theft of baggage
- Hospitalization, health care
- Baggage delay
The duration of the insurance is 12 months, over an annual multi-trip coverage period not to exceed 92 consecutive days per trip.
In case of emergency
In the event of a disaster, you must contact the Alarm Center as soon as possible, which can be reached and is available 24/7 at the following numbers:
-
Alarm center (in French) :
+33 4 37 37 28 98 ; +33 4 37 37 28 99 -
Alarm center (in English) :
+44 845 217 13 78 ; +44 845 217 13 79
TRAVELIA by Rawbank: Revolutionary Travel Insurance for your Worldwide Travel
The Essence of TRAVELIA: Travel with Assurance and Confidence
In the ever-changing world of international travel, safety and peace of mind are paramount. With this in mind, Rawbank, a leading bank in the Democratic Republic of Congo, launched its TRAVELIA travel insurance in 2013. A pioneer in bancassurance in the DRC, TRAVELIA is a travel insurance policy linked to Rawbank’s international bank cards—Visa, MasterCard, and MasterCard Traveler’s. Since 2020, this quality insurance service has been managed by RAWSUR, offering comprehensive coverage for a multitude of travel situations.
TRAVELIA: Your bodyguard while traveling
TRAVELIA offers comprehensive insurance coverage that goes far beyond conventional offerings. It includes:
- Comprehensive Travel Insurance : TRAVELIA offers travel insurance protection for visa applications, health coverage for the duration of the trip, protection against lost baggage, and coverage for flight problems.
- Protection against Fraudulent Use: In the event of loss or theft of your card, TRAVELIA provides coverage against fraudulent use, giving you additional peace of mind.
Rawbank's insurance ecosystem
Rawbank doesn’t stop at TRAVELIA. It offers a full range of insurance to meet all needs:
- AUTOSUR – Car Insurance:This insurance covers everything from accidents to theft and vehicle damage, providing complete peace of mind for motorists.
- KIMIA – Life Insurance:Designed to secure the financial future of your loved ones, KIMIA offers security in the event of unforeseen circumstances.
- GOSUR – Another Side of Travel Insurance:Complementary to TRAVELIA, GOSUR offers unique coverages for specific travel needs.
Personalized assistance with TRAVELIA
- Complete Travel Assistance:From issuing insurance certificates to reimbursing medical expenses and travel-related incidents, TRAVELIA covers a large part of the unforeseen events and events that could disrupt the smooth running of your trip.
- International Coverage:TRAVELIA offers protection in all countries worldwide, except the cardholder's country of residence.
- 24/7 Emergency Service:Assistance in French and English is available at all times to meet your urgent needs.
Why choose TRAVELIA?
Choosing TRAVELIA means choosing unparalleled peace of mind for your international travels. As Rawbank’s flagship product, TRAVELIA represents the bank’s commitment to providing a secure and worry-free travel experience. Beyond its banking services, Rawbank stands out in the insurance sector. Every product, including TRAVELIA, is designed to provide maximum peace of mind and security.
TRAVELIA, more than just insurance
TRAVELIA isn’t just travel insurance; it’s a trusted partner for your international adventures. With TRAVELIA, Rawbank demonstrates its commitment to providing services that exceed customer expectations. For more information and to subscribe to TRAVELIA, visit a Rawbank branch or our website. Make TRAVELIA your choice for worry-free travel.
A Comparison with Financing at Rawbank
Just as financing is essential for economic and social development, TRAVELIA is crucial for ensuring a stress-free travel experience. Rawbank understands the importance of financing tailored to individual needs, just as it recognizes the importance of reliable and comprehensive travel insurance. TRAVELIA is to travel insurance what Rawbank’s personalized financing is to the development of businesses and personal projects: essential, reliable, and tailored to the unique needs of each individual.
RAWBANK: your partner for a secure future
Whether for financing or insurance, Rawbank stands ready to provide the best possible solutions. TRAVELIA is a shining example of this promise, offering travel insurance that covers every aspect of your international travel. With Rawbank and TRAVELIA, travel not only with insurance, but also with the certainty of being supported by a financial institution that understands and meets your unique needs.