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Travelia Insurance service  

Travelia Insurance service  

In 2013, RAWBANK launched the first bancassurance product in the DRC: TRAVELIA, an insurance linked to its international bank cards Visa, MasterCard and MasterCard Traveler's, insured by RAWSUR since 2020.

This product offers two covers:

  • Travel insurance
  • Fraudulent use.

With TRAVELIA, as soon as you apply for your card, you will receive

  • A travel insurance certificate
  • Health coverage for the duration of your stay
  • Luggage loss coverage
  • Coverage for delayed departure
  • Coverage against fraudulent use of the card in case of loss or theft.

The subscription does not imply any change in the characteristics and conditions of the card.

What cards are eligible for Travelia insurance?

The Rawbank cards giving access to Travelia insurance are :

  • Travelia Insurance service  
  • Insurance (fraudulent use)

What benefits does Travelia Insurance offer?

Travelia Insurance offers two major guarantees:

The fraudulent use insurance and SKIMMING : et SKIMMING :

Travelia Insurance offers two major guarantees:

This coverage reimburses the cardholder for financial losses incurred in the event of
in case of theft or skimming

Travel assistance: :

This benefit provides you with:

  • The issuance of a travel insurance certificate for visa applications
  • Reimbursement of expenses incurred during the beneficiary's trip outside his or her country of residence due to

           + Loss or theft of luggage;

           + Hospitalization, health care;

           + Delay of luggage, ...

The duration of the insurance is 12 months, with an annual multi-trip coverage period not to exceed 92 consecutive days per trip.

What geographical area does Travelia Insurance cover?

With Travelia Insurance you will be covered in all countries of the world except your country of residence.

In the event of a claim, you must contact the Alarm Center as soon as possible. The Alarm Center is available 24 hours a day, 7 days a week at the following numbers

  • Alarm center (in French) :+33 4 37 37 28 98 ; +33 4 37 37 28 99 ;
  • Alarm center (in English) : +44 845 217 13 78 ; +44 845 217 13 79.
Robot Rawbank

Individuals